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If the retailer is leading the roll out of the meter they will need to disclose all upfront costs to you before they install the new meter. Retailers may also decide to incorporate the cost of providing new meters to customers as part of the electricity usage charges.
This fee should appear on your bill as well. They may charge you a lump sum which could appear in your next bill or they may choose to charge you a monthly fee. Smart meters will allow electricity retailers and distributors to lower their operating costs and provide better services to customers.ĭifferent retailers may take different approaches to how they charge you for a new meter. The same limits apply to things like mobile and cordless phones, WiFi routers and baby monitors.įor more information, refer to ARPANSA's web page on smart meters and health. Smart meters are manufactured and installed according to Australian Standards.Īll smart meters must comply with the electromagnetic exposure limits developed by the Australian Radiation Protection and Nuclear Safety Agency (ARPANSA). Our independent price comparator website Energy Made Easy can help you compare the available electricity offers in your local area. You can contact your electricity retailer and any other retailers to compare what offers are available in your location. You will also get a smart meter if your current meter is faulty or at the end of its life and needs replacing. Your retailer may offer you a product that needs a smart meter installed. allow electricity distributors to detect outages more quickly and monitor the quality of your electricity supply – this will help to minimise the number and length of electricity supply outages.help electricity retailers offer you better and more innovative products and services, like energy management apps and online access to information about you use electricity.give you detailed information about your energy use on a regular basis – this information can help you understand and adjust your usage or find the best deal for you.give you access to a wider range of services, including battery storage.What are the benefits of getting a smart meter?Ī smart meter can help you take control of your electricity bill by providing information about when and how much electricity you use, and: Smart meters can also do other things remotely, like allow the electricity supply to be remotely switched on and off without the need for a field technician, measure the power quality at your premises and notify your electricity distributor when the power goes out. It sends this information back to your energy retailer remotely, without your meter needing to be manually read by a meter reader. A smart meter measures when and how much electricity is used at your premises. About smart meters What is a smart meter?Ī smart meter (also known as an advanced meter or 'type 4' meter) is a device that digitally measures your energy use. The following questions and answers apply to all jurisdictions in the National Electricity Market except Victoria. Case study – Matthew and Declan generate their own solar power.State/territory energy department contact details.Independent energy regulator contact details.Having trouble paying your energy bills?.Information for electricity consumers in embedded networks.Help for consumers impacted by COVID-19.Public register of authorised retailers & authorisation applications.Regulatory Sandboxing – Energy Innovation Toolkit.Public register of non-scheme pipeline exemptions.Compliance issues register: ISP & Actionable RIT-Ts.Pipeline Capacity Trading and Day Ahead Auction.
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